How do I change the bank account on file?

The bank account you listed on your application is the one from which we will withdraw the contracted repayment installments. To confirm which bank account we have on file, log in to your dashboard and select "Payment Method" under the "My Account” drop down (on the top right).

You can update your bank account by clicking on the 'Update Bank Account' button.
Alternatively, you can request to update this bank account by sending an email to
Please be sure to state whether it's a personal or business account in the e-mail. If there are any other users of the bank account please provide the full name and date of birth of each user. Make sure to also include an image (JPG, JPEG, PNG, or PDF) of a voided check or a copy of your most recent bank statement of the account you would like to update to. 
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